We collect customer information such as name, contact details, payment information, and booking preferences to process reservations securely, provide a smooth check-in experience, improve our services, send booking confirmations or updates, and share special offers (only if you choose to receive them). This information also helps us comply with legal requirements and ensure a safe and reliable stay for all our guests.
Shared Information
Terms and conditions:
"Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes."
Terms of Service must have an SMS disclosure that includes the types of messages consumers can expect to receive, texting cadence, message and data rate notices, privacy policy links, and opt-out instructions.
1- SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2- Types of SMS Communications:
If you have consented to receive text messages from Hotel M Morgantown, you may receive messages related to the following (provide specific examples):
Delivery Notification
Check-In date & time.
booking Updates
Customer Care
Billing inquiries(if applicable)
Promotions or offers (if applicable)
Example: Hello, this is hotel m morgantown we would like to confirm your reservation for date & time, any question call us at (304)599-1680.Reply STOP to opt-out.
3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to [X] SMS messages per week related to your [appointments/billing, etc.].
4- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5- Opt-In Method:
You may opt-in to receive SMS messages from Hotel M Morgantown in the following ways:
By submitting an online form.
6- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7- Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://hotelmmorgantown.com/
Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
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